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Online Live Streaming Event Management Services Contract is now available

Tender Ref.: VTCT-22/110(A) Contract No.: VTC/SC/22/335(E)

To respond to the surging demand for live streaming online events, ITSD is pleased to announce a new service contract for Online Live Streaming Event Management services.

This service contract allows OUs easily acquire professional services to support live streaming events, with equipment rental options available.

OUs can visit our website for details about the service packages.

Helpdesk Support Tips

In view of the rapid growth of the technical support requests during the suspension of face-to-face class and the special work period, ITSD would like to share some tips on some frequently raised support issues.

For common questions such as CNA locked-out issues, VPN, and Multiple Authentication (MFA) setup, please contact campus local IT support staff.

For other support requests, you can raise your request by ITSD Helpdesk Staff Portal or email to

Guidebook of Digital Workplace in VTC

To facilitate digital transformation using Smart Workplace, different tools are available for our daily operations in VTC. In view of growing popularity on these tools, ITSD has prepared a “Guidebook of Digital Workplace in VTC” as a quick guide and central platform for our colleagues to navigate various digital services.

This guidebook would demonstrate how to authenticate yourself when accessing the VTC intranet remotely. It also shows how you can use the digital tools for online communication and team collaboration.

The Quick Link

Microsoft Teams Tips and Tricks

Microsoft Teams Tips and Tricks MS Teams become one of the most important communication tools in the Council. For getting familiarize with the latest functionalities and hidden tricks in MS Teams as well as improving our work efficiency, ITSD is preparing a set of Tips and Tricks and to be share with you regularly.

Please refer to the following webpage for details: